We contacted Troy on two occasions, once for a pre-purchase building and pest inspection, the other after we had bought a property.
On both occasions Troy was pleasant to deal with, very efficient, happy to book in a mutually beneficial inspection time and very thorough in his inspections and reporting. Following both inspections we had a number of questions that we contacted Troy with. He was more than happy to assist on each occasion and spent time explaining in lay-mans terms what we had asked for.
It would be difficult for me to list any companies that provide this level of before, during and after-sales service. We highly recommend Troy and BPI.