Great person to deal with. Friendly, professional and able to accomodate for quick turn around time for building and pest inspection. Troy explains report findings and technical terms in easy to understand manner, for a layman like myself who has no clue. I called him subsequently to ask him a few matters in the report (which he had already explained earlier) and he took the time and effort to go through these in detail again. He also provided tips on how to address/maintain issues with the property going forward.Definitely recommend.
AMAZING Customer service, both friendly and professional. Communication was extremely prompt. The report was very detailed and easy to comprehend and cheaper than others I was quoted for. I cannot recommend Troy highly enough, he made this process so easy for me.
Great prompt service at short notice. Very tnorough in'spection and gave a comprehensive written report. Troy took the time to explain everything clearly. Highly recommend Troy and will definitely use his services if the need arises in the future.
Amazing service! Report was excellent and very detailed. Troy was such a pleasure to deal with and took the time to explain everything to us along with giving us comfort about our concerns. Everything was beyond our expectations. Highly recommend Troy!
I needed to get an inspection done as a property owner. Troy provided and excellent and very detailed report. He also went above and beyond what I expected by spending a lot of time talking to me explaining his findings. I highly recommend this business if you want a quality building inspection carried out.
We would highly recommend Troy for your building inspection. He was easy to communicate with, explained everything in a way we could understand and took the time to answer any of our questions. Highly reliable and provided a detail report. Thanks Jacinta and Shaun!
Troy has exceeded my expectations! His customer service skills are outstanding. I requested a building & pest inspection which was done within 48hrs and included a comprehensive report upon completion. The service that BPI offers is amazing, affordable, efficient & professional. Guarantee won’t disappoint.
Troy and the team at BPI Melbourne were efficient, thorough and approachable. Not only was the B&P report comprehensive, Troy gave me a courtesy call after the inspection to explain everything he saw ahead of the report being emailed to me. He even offered some renovation ideas for the property down the track! I highly recommend BPI Melbourne!
I have used Troy’s service twice now and couldn’t recommend him more highly. He picked up a major issue with a unit I was purchasing and assisted me to get out of the contract. Second time around I am now moving ahead confidently with my purchase. His reports are very thorough and his service is timely and professional. Thank you Troy from a very happy soon to be home owner! 😁🙏🏻
I had a great experience with BPI Melbourne, Troy did the building inspection for us and he was of great help. He explained everything thoroughly and based on his report we were able to reduce the purchase price based on the amount of work needed to be done with the property. I would highly recommend them to anyone.